Last Updated: February 8, 2024

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Your privacy is important to us.

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Royal Tree Works Inc. collects personal information from users of our site. This information includes but is not strictly limited to name, email, phone number and the physical address of our customers property or properties. The information collected is for the purpose of contact and correspondence with regards to the inquiry, use, and billing of our services. We use this information to schedule requested site estimates, to provide costs for our services, and to determine your property location for both estimates and service appointments.

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As an alternative, customers have the option of contacting us via phone at 705-433-6100 to provide the information we need. This information is collected and stored by our hosting scheduling and accounting services and is protected by their security protocols and privacy policies. To review these service’s privacy policies review the following links: 

https://www.intuit.com/privacy/statement/ 

https://calendly.com/privacy

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What information do we collect?

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We may collect information from you when you contact us with a question, estimate request, or service request, subscribe to our newsletter, respond to a survey or fill out a form. When using our website and as required, you may be asked to enter your name, phone number, e-mail address and/or mailing address.

 

 

Website Usage & Analytics

 

We use analytics tools and other third party technologies, such as Google Analytics, Wix Analytics, and Calendly to collect non-personal information and user metrics when you visit and use our website. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite usage, site use statistics, and other similar information.

The third party analytics companies who collect information on our website may combine the information collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. These companies collect and use this information in accordance to their own privacy policies which can be reviewed using the following links: 

https://policies.google.com/privacy

https://www.wix.com/about/privacy

https://calendly.com/privacy

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Personal Contact Information Sharing

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We do not sell, distribute, or share your personally identifiable information to outside vendors or parties. 

 

As part of our business model, we occasionally require outside vendor support and assistance to perform our service to our clients, and as such we do share contact information to these trusted vendors only as necessary to facilitate our service. Such instances may include subcontractor support and equipment rental services.

 

We may however release your information when we believe it is necessary to comply with the law, or to protect our safety, property, or rights, as well as the safety, property, or rights of others. We may provide non-personally identifiable information to third parties for the purpose of advertising, marketing, or other uses.

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User Consent

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By using our website, you consent to our privacy policy.

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You can request your contact information to be deleted by emailing us at info@royaltreeworks.ca or by calling us at 705-433-6100. Please note we may be unable to fulfill ongoing estimate and service requests without this information and will affect our ability to serve you.